customer feedback

Alpine Insulation Ltd. has a team of hard-working professionals. We are proud of the job that they do. But don’t just take our word for it, these are some reviews from previous customers.

We had great service from the crew from Alpine Insulation – Malcolm & 2 others – who were on time, efficient, cleaned up and did the job as planned. The additional insulation has already made our home warmer and we’re very glad we used Alpine. We’d recommend their services to anyone who wants to upgrade their home insulation.

The Browns

I want tell you how pleased I am with the work done by your two men at my house today. I do not know their names but they worked professionally and I am confident the job is well done. They were exceptionally courteous, and their clean-up was outstanding. I shall certainly recommend Alpine Insulation Ltd.

Thank you, Anne A.

Just wanted to thank you & let you know what a great crew Malcolm & MJ were. I know it was a difficult job & there was very little room, but they got down there & did it. We no longer have freezing cold floors in the old section of the house, I didn’t know it could be done. They were both so great to do this unpleasant job in such a pleasant manner.

Many thanks, Joanne

Thank you so much for sending Martin to help with an emergency repair to my building envelope. He knew exactly what to do, and had it repaired in no time, securing the integrity of both vapour barrier and insulation for my home. We were able to get the renovation back on track.

From the moment I called your reception, to talking with you, to seeing your technicians in my home, I was treated with courtesy, sincerity, and was assured of your expertise. Alpine did the insulation upgrade on my home within a month of purchase. I was pleased with the results then, and pleased with your ongoing support now.

As a building performance advocate, I always recommend Alpine.

Thanks again, Anita

The two guys that came to my house in Sooke to do the attic insulation where friendly, fast and CLEAN :)

Thanks, Melanie

We recently had your company install blown cellulose into our exterior walls. We were very pleased with all aspects of the process. Steve Stitt gave very useful information along with the estimate. John and Iain took great care with their work and did a great job. We will recommend Alpine Insulation in the future. Thank you.

Janet and Ken M.

Today I was up at the Sidney duplex and met Aaron and Vaughn. Vaughn and Aaron then proceeded to install the soffit chutes and other blockers and vent protectors and other essential items. They worked smoothly and quickly. I appreciate that they also explained to me how the assembly would work with respect to air flow. It was truly a pleasure learning how the vent system operated and seeing how efficiently they worked. In summary, their work was excellent.

Just a quick status report for you … Your crew (I think that it was “Mike and Tanya” from memory?) arrived at 7:45 am last Thursday morning and got straight to work shortly after. They were all done and cleaned up in a few hours and they did a fabulous job on the insulation work. They were friendly and courteous and extremely professional. Please extend our sincere thanks to them both as they were totally awesome!

Many thanks again, Al & Laurie P.

Our family purchased our first home in Victoria and knew right away it would require a significant amount of TLC. It was necessary for us to shop or an experienced, reliable and trustworthy contractor when were faced with the reality of insulating the exterior walls of a 1935 character home. Although many of the other projects around our property were completed on you own; the commitment of time, specialized machinery, and need for experience dictated that we have the exterior wall insulation job done professionally.

Alpine Insulation was, by far the absolute best possible choice in the Victoria, BC area that we would consider working on our home. When comparing other estimates from competing contractors our Alpine Insulation representative was more thorough, methodical, and informative during their visit. Their significant experience was clear. Alpines estimator walked through our home, inspecting and explaining the requirements to properly address our insulation needs when considering what was already working well and what needed to be improved upon.

Our decision was made to go forward with the project of “blown-in” exterior wall insulation. The Alpine Insulation crew arrived promptly on the scheduled date, displaying strong reliability. They displayed the same professionalism as the Alpine Insulation estimator; thorough, methodical and complete. Enough cannot be said about their level of courtesy and polite approach as they accomplished their task efficiently with minimal interruption to our family’s life. In less than two days our home was properly insulated, stucco was patched, their job site was left very clean, and the results of improved insulation were immediately noticeable. We were left very impressed.

Courteous service was extended even beyond the original installation date when we needed to answer specific questions of materials used during the install as we were planning future home improvements.

We confidently recommend Alpine Insulation to any homeowner looking for reassurances in finding the right contractor to work on their home or investment property. Without question Alpine Insulation will be our choice when needing insulation professionals on your next home or investment property.

Robert and Sarah

I would like to submit the following Testimonial for Tamara: Besides having renovated quite a few single and multi-family homes around Victoria, I’ve spent the better part of the last ten years performing field reviews and sign-off for a very busy architectural firm whose work includes major condo buildings such as The Hudson and The Hudson Mews. I’m a stickler when it comes to proper construction of the building envelope and recently I’ve had the opportunity to interact with Tamara on three separate projects, including my own house. I consistently have found her to be fast, efficient, detail oriented, eager to learn and committed to ensuring the work meets the intent of the Code. Alpine is fortunate to have such a skilled and dedicated employee, and I will be specifically requesting her on all future projects.

David F.

We want to take this opportunity to acknowledge your staff for their courtesy and professionalism throughout the time they were at our home. From Dave who came to give us an estimate to the receptionist who was so kind on the phone answering our questions a few times, as well as, of course, the fellows who came to do the work itself – Mike and Johnny for the walls and Aaron and John who did the ceiling – we can’t say enough good things about all of you. Knowing the insulation had to be done in a timely fashion so the house could be inspected the work was done diligently and thoroughly and we appreciated the finishing work done on the outside of the house as well. We would not hesitate to recommend your company to anyone who needs insulation installed in the Victoria area.

Please pass on our gratitude to the employees we mentioned above and keep up the good work.

Thank you once again, Owen

I want to thank Alpine for completely updating all the insulation in my house over the past few years. The crews have been wonderful, very professional and happy to answer any questions I have had. Yesterday, my last project was completed by Vaughn and his team. My thanks to them for doing such a nice job.

B.Nicholson

I’d like to commend your guys who have come out of here. They are always punctual, they are a pleasure to be around, and the North Saanich building inspector, the Operations Manager from UVic, and the architect on the project were all very impressed with the quality of your crew’s workmanship and attention to detail. Please convey this positive message to the guys. Alpine Insulation and Island Sprayfoam.

Kevin

Alpine recently installed insulation throughout our home. The service from the management was very professional; and the installers were very knowledgeable and skilled. All of our questions were answered and they made some great suggestions that saved us money. We also appreciated the clean-up that they did when they were done the job. Thanks Alpine.

Scott

We were in your office yesterday to pay our bill and I wanted to tell you how pleased we were with the job. On Thursday “John” and “Jay” arrived from Alpine Insulation. They laid down their drop sheets, examined the attic, and began preparations (installing the soffit chutes; taping the heat lamp box, insulating the chimney area, etc.) They then brought in their hose and “John” went up into the attic and began “pumping” in the blown insulation. In two hours or so, it was done.

They cleaned up very well; they rolled up their drop sheets from the floor, leaving no mess at all. Just before they left, they glued about a two-foot bat of insulation on the access panel lid hatch, and just before 3:00 PM, they were gone. We were very impressed with these two fellows. A job well done.

We’ve recommended you to others.

Sincerely, Jim and Frona

To everyone at Alpine Insulation.

Thank you for doing such a great job insulating my house. It is so much warmer and cozy!

Shelly